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Predicts Help Center — All Your Answers in One Place

Whether it's opening an account, making a deposit, withdrawing funds, claiming a bonus, or a game issue — the predicts Help Center is here to help.

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What do you need help with?

Click any section below to view the detailed guide for that topic.

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Account

Registration, Login & Verification

Popular
Deposit

Mobile Pay, Nagad, Rocket

Fast
Withdrawal

Withdrawal Rules

Profitable
Bonus

Claims & Terms

Games
Game Issues

Loading, Freezing & History

Security
Security

Password & 2FA

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Opening & Verifying Your Account

Opening an account at predicts is genuinely simple — the whole process takes under five minutes. All you need is an active mobile number and a few basic details.

During registration, you'll need to provide your name, date of birth, and mobile number. Accounts cannot be created by anyone under 18 — this is predicts policy, and it is strictly enforced.

Steps to Register an Account
Go to Registration Page

Click the "Register" button in the top menu.

Fill in Your Details

Enter your name, mobile number, password, and date of birth.

Verify OTP

Confirm your number with the 6-digit OTP sent to your mobile.

Account Active

Done! You can now log in and start playing.

KYC Verification: For large withdrawals, predicts may ask you to verify your identity using your national ID or passport. This is for your own protection.

How to Make a Deposit

Depositing at predicts is safe and fast. All major mobile banking services are supported — Mobile Pay, Nagad, and Rocket.

1
Log In

Log in to your predicts account and go to the "Wallet" or "Deposit" option.

2
Choose a Payment Method

Choose Mobile Pay, Nagad, or Rocket and enter the amount.

3
Confirm

Confirm your payment in the mobile app — funds are deposited instantly.

📱
Mobile Pay
Minimum ৳200
💳
Nagad
Minimum ৳200
🚀
Rocket
Minimum ৳200
💰
VISA / MC
Minimum ৳500

Deposits are usually instant. However, delays of 5–15 minutes can occasionally occur due to bank or mobile network issues. If it takes longer than 30 minutes, please contact live chat.

predicts

Withdrawals — Your Complete Guide to Cashing Out

Being able to withdraw your winnings is the most important thing on any gaming platform. predicts is fully transparent and fast when it comes to payouts.

Once your account is verified, funds are usually delivered to your mobile wallet within 1 to 3 business days. In most cases, it's even faster.

Withdrawal Terms & Conditions
Minimum Amount

Withdrawals start from ৳500. There is no maximum limit.

Processing Time

Typically processed within 1–24 hours.

Same Method

Withdrawals are processed using the same method you used to deposit.

KYC Required

Identity verification is required for withdrawals of ৳20,000 or more.

Tips: Avoiding additional deposits or gameplay after submitting a withdrawal request helps speed up processing. Withdrawals cannot be made until bonus wagering requirements are fully met.

Understanding Bonus Claims & Terms

Many players are initially confused by predicts bonuses — questions about what wagering means or how turnover is calculated are completely normal. Once you understand how it works, making the most of bonuses becomes straightforward.

Say you deposit ৳1,000 and receive a 100% match bonus — your balance becomes ৳2,000. However, the bonus funds can't be withdrawn directly. They must first be used to place a specified amount in bets — that's the wagering requirement.

General Bonus FAQs

The wagering requirement is the total amount you need to bet before withdrawing bonus funds. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place a total of ৳20,000 in bets.

If the wagering requirement isn't met before the expiry date, the bonus balance is automatically forfeited. Make a note of the expiry date before claiming any bonus. All expiry dates are clearly listed on the predicts bonus page.

At predicts, only one bonus can be active at a time. You can claim the next bonus only after completing the wagering requirement on the current one. However, certain special promotions may allow you to hold multiple bonuses simultaneously.
predicts

Game Troubleshooting

Having trouble with a game? Here you'll find quick fixes for the most common issues.

Game Not Loading

Clear your browser cache and refresh the page. If your browser is outdated, update it. If you're using a VPN, try disabling it. If the issue persists, switch to a different browser.

Game Freezing Mid-Session

Check your internet connection. Refreshing the game usually auto-settles the result from the previous round. You can check the outcome in your game history.

Balance Not Updating

Refresh the page — it usually updates within a few seconds. If it still hasn't updated after 5 minutes, contact live chat.

Game Not Working on Mobile

Update your mobile browser and use the latest version of Chrome or Safari. Clear your cache and cookies.

My Game History Isn't Showing

Log in to your account and go to the "Game History" or "Bet History" section. You'll find detailed records of every round there.

Still can't find a solution

If none of the above solutions work, contact predicts live chat support. Having a screenshot ready will help us resolve your issue faster.

Account Security

Keeping your predicts account secure is our top priority. A few simple steps are all it takes to stay protected.

Strong Password

Use a password of at least 8 characters combining letters, numbers, and special characters. Avoid using your date of birth or simple words as your password.

It's a good idea to change your password once every 3 months.

Two-Factor Authentication (2FA)

When 2FA is enabled on predicts, you'll receive an OTP on your phone each time you log in. Even if someone knows your password, they won't be able to access your account without it.

2FA can be enabled from your account settings.

Watch Out for Phishing

Predicts will never ask for your password by email or phone. If you receive any such message, report it to support immediately. Always log in through the official website only.

Public Device Warning

If you log in on a public computer or someone else's phone, always log out when you're done. Never save your password in the browser.

Contact Us

If you can't find your answer in the Help Center, speak directly with the predicts support team.

💬
Live Chat

For the fastest help, use live chat. Average response time is under 2 minutes.

Online Now
📧
Email Support

For complex issues or sending documents, email us. You'll typically receive a reply within 24 hours.

support@predicts.click
❓
FAQ Page

Visit our FAQ page for answers to the most frequently asked questions, all in one place.

View FAQs

General Inquiries

Here are answers to the most frequently asked questions at the predicts Help Center.

Just 3 to 5 minutes. You only need to provide your name, mobile number, password, and date of birth. Verify the OTP sent to your phone and your account is instantly active — you can start playing right away.

Click "Forgot Password" on the login page. Enter your registered mobile number and you'll receive an OTP. Use it to set a new password. The whole process takes under 2 minutes.

Wait 5 to 15 minutes first. If the funds still haven't arrived, contact live chat with a screenshot or transaction ID of the payment. The predicts support team typically resolves the issue within 30 minutes.

Only one predicts account can be created per mobile number. Any attempt to register multiple accounts with the same number will be automatically blocked by the system, and the existing account may also be temporarily suspended.

Withdrawals are typically declined for one of three reasons: unmet bonus wagering requirements, pending KYC verification, or incorrect payment details. Contact predicts support to find out the exact reason.

The predicts website is fully mobile-optimized, so you get a great experience on your mobile browser without needing a separate app. It runs smoothly on both Android and iOS via Chrome or Safari.

If your account is locked, email support@predicts.click or reach out via live chat. If documents are requested, provide them promptly. predicts typically reviews the case within 24 hours.

Responsible gaming means setting a budget, accepting losses, and treating it as entertainment. predicts offers deposit limits, self-exclusion, and cooldown options. To learn more, Responsible Gaming Visit the page.

Still haven't found a solution?

Predicts's Bengali-speaking support team is available 24/7, every day of the week. Reach us on live chat and get a response in as little as 2 minutes.

Register Log In

18 years or older. Responsible Gaming Policy applies.

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