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Frequently Asked Questions

Predicts FAQ — Answers to All Your Questions

From registration to payments, bonuses, and games — find answers to the most frequently asked questions, all in one place.

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Account & Registration

at predicts registration page simply enter your mobile number, email, and password to create an account in just 3 minutes. Once your OTP is verified, your account will be active and your welcome bonus will be credited instantly.

You must be at least 18 years old to register on predicts. You will need to confirm your age by checking the relevant box during registration. Accounts for minors are strictly prohibited.

No, only one account is permitted per person. Attempting to create multiple profiles using the same mobile number, email, or bank account may result in all accounts being suspended and any balance being forfeited.

After logging in, you can update your email, mobile number, and password from Profile Settings. A name change may require identity verification. For any issues, in the Help Center Contact us.

To close your account, in the Help Center contact us. Make sure to withdraw any remaining balance before closing your account. As part of responsible gaming, we also offer the option to temporarily suspend your account if needed.
Deposit & Withdrawal

You can deposit at predicts using Mobile Pay, Nagad, Rocket, VISA, and Mastercard. All payment methods are instant and completely secure.

The minimum deposit on predicts is just ৳200 BDT, enough to get started on any game and qualify for bonuses.

Most withdrawal requests are processed within 15 minutes to 1 hour. For Mobile Pay and Nagad, funds typically arrive within 15 minutes. Bank transfers may take 1–2 business days.

Yes. If a payment is deducted but does not reflect in your account, it will typically be reversed automatically within 1–6 hours. If not, please in the Help Center let us know — we'll resolve it quickly.

Regular members can withdraw up to ৳1,00,000 per day. Verified VIP accounts have higher limits. For more details, in the Help Center Contact us.
Bonuses & Offers

New members can receive a welcome bonus of up to 100% on their first deposit. A number of free spins may also be available after registration. For full bonus details, on the Bonus page View.

Bonus funds cannot be withdrawn directly — you must first meet the wagering requirements. Typically, you need to wager the bonus amount 15–30 times before it becomes withdrawable. Each bonus has its own terms, on the Bonus page View.

Yes! When a friend registers using your referral code and makes their first deposit, you'll receive a referral bonus. Your friend will also get a welcome bonus. You can find your referral code on your profile page.

Regular members at predicts enjoy:
  • Weekly Cashback (up to 5%)
  • Daily Reload Bonus
  • Monthly Loyalty Points Reward
  • Boosted odds on selected matches & events
All Offers on the Bonus page View.
Games & Casino

predicts offers Live Casino (Baccarat, Roulette, Blackjack), slots, fishing games, crash games, and much more — 500+ games in total. For the full list, visit the Games page View.

Yes, predicts is fully mobile-friendly. You can play directly from any Android or iOS browser — no separate app needed. The website is optimized for mobile, so you get a smooth experience right from your browser.

New games are added every week. The latest additions new Games page available to explore. Special games also launch during festive seasons and special events.
Sports Betting

predicts offers betting on 20+ sports including cricket, football, tennis, basketball, and kabaddi, with live betting available. To view match odds, on the Match Odds page Go.

With live betting, you can place bets in real time as the match unfolds, with odds updating every moment. Timing your decision is everything. To start live betting, Login and Match Odds go to the section.

If a match is abandoned or cancelled, all bets are generally voided and stakes returned. However, conditions may vary in certain cases — for full details, Terms & Conditions View.
Security & Privacy

predicts uses 256-bit SSL encryption to keep all your data secure. Your personal and financial information is never shared with third parties. For more details, in the Privacy Policy View.

If you notice any suspicious activity, change your password immediately and in the Help Center let us know. Our security team can lock your account immediately. Remember, predicts will never call you to ask for your password or OTP.
Support & Contact

Help Center's via live chat, email, or by submitting a ticket. Our support team is ready to assist you in Bengali. Email: support@predicts.click

Live chat responses typically take 2–5 minutes. Email and ticket inquiries are answered within 24 hours. For urgent matters, we recommend using live chat.

Any Issues or Complaints in the Help Center submit as a ticket. Every complaint is taken seriously and you will receive updates with a tracking number.

Quick Help

Live Chat

Chat with us now — average response time is 3 minutes.

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Email Support

Support@predicts.click

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Support Ticket

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Why Choose predicts

Millions of Bangladeshi players choose predicts — here's why.

Instant Payments

Deposit and withdraw in minutes via Mobile Pay, Nagad & Rocket. No hassle.

Top-Level Security

SSL encryption, OTP verification, and 24/7 monitoring — your account is protected at all times.

Bengali Support

Full support is available in Bengali. No language barriers when you reach out to us.

Generous Bonuses

Welcome bonus, cashback, referrals — rewards waiting for you at every step.

Mobile-First

Works smoothly on any smartphone — no separate app needed for the full experience.

500+ Games

Live Casino, slots, cricket betting — plenty of options for every type of player.

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Got your answers? Start playing now

Sign up and claim your 100% welcome bonus today. Your adventure with predicts starts right now.

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